The Electronic Government initiative was launched to lead the country into the Information Age. It will improve how the government operates internally, as well as how it delivers services to the people of Malaysia. It seeks to improve the convenience, accessibility and quality of interactions with citizens and businesses. At the same time, it will improve information flows and processes within government to improve the speed and quality of policy development, coordination and enforcement.
The Government wants to make e-government more customer-oriented to complement the large infrastructure build-up that has been the primary focus of its efforts.
The Government wants to make e-government more customer-oriented to complement the large infrastructure build-up that has been the primary focus of its efforts.
The 7 pilot projects of the Electronic Government Flagship Application are as follows;
1. Project Monitoring System (SPP II)
2. Human Resource Management Information System (HRMIS)
3. Generic Office Environment (GOE)
4. Electronic Procurement (EP)
5. Electronic Services (E-Services)
6. Electronic Labour Exchange (ELX)
7. E-Syariah
The main goals of e-Government are to improve the quality of public services and the efficiency of administrative work. However, it does not allow citizen participation in local government administration such as policy making and implementation processes using ICT.
The implementation of e-Government in Malaysia heralds the beginning of a journey of reinventing the government by transforming the way it operates, modernising and enhancing its service delivery. E-Government seeks to enhance the convenience, accessibility and quality of interactions with the public and businesses at large. Citizens and businesses are also able to transact with the government anywhere and anytime at their convenience. Realising the vision of the Electronic Government, this maiden edition of the Public Sector ICT Management Review focuses on the implementation of several e-Government projects at the Federal and State Governments.
Firstly, it aims to search for the best practices of e-government services through exchange of professional experiences across EU countries.
Secondly. It aims to understand the perceived challenges of the project transformation process while identifying the best strategies adoption in developing, e-government projects which integrate with EU standards.
Thirdly, it aims to analyse e-administration trends of e-government in Europe and develop recommendations for the implementations of relevant applications for e-city portal in the form of policy framework, standards, models of executions and strategic plans for the reference of national government.
Finally, its aims to stimulate and coordinate / promote international collaboration in e-government services in dual ways between Ipoh and cities in Europe as well as facilitating relevant European / local SMEs who have the technological expertise and knowledge models to work together under the agenda of e-government in Malaysia.
The implementation of e-Government in Malaysia heralds the beginning of a journey of reinventing the government by transforming the way it operates, modernising and enhancing its service delivery. E-Government seeks to enhance the convenience, accessibility and quality of interactions with the public and businesses at large. Citizens and businesses are also able to transact with the government anywhere and anytime at their convenience. Realising the vision of the Electronic Government, this maiden edition of the Public Sector ICT Management Review focuses on the implementation of several e-Government projects at the Federal and State Governments.
Firstly, it aims to search for the best practices of e-government services through exchange of professional experiences across EU countries.
Secondly. It aims to understand the perceived challenges of the project transformation process while identifying the best strategies adoption in developing, e-government projects which integrate with EU standards.
Thirdly, it aims to analyse e-administration trends of e-government in Europe and develop recommendations for the implementations of relevant applications for e-city portal in the form of policy framework, standards, models of executions and strategic plans for the reference of national government.
Finally, its aims to stimulate and coordinate / promote international collaboration in e-government services in dual ways between Ipoh and cities in Europe as well as facilitating relevant European / local SMEs who have the technological expertise and knowledge models to work together under the agenda of e-government in Malaysia.
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